Available for Work

Brittney Gustas

Chief of Staff & Executive Assistant to CEO

Thomas Scott

Meet the EA you've been searching for, it's great to have you here.

My superpower? Creating order from chaos. Whether I'm orchestrating complex executive calendars, revamping our entire healthcare benefits system, or ensuring our financials stay GAAP-compliant, I find joy in building systems that work.

Beyond the spreadsheets and governance documents, I'm a people person who believes great companies are built on exceptional communication. I've developed a knack for bridging departmental silos, translating CEO vision into actionable plans, and identifying those operational blind spots before they become problems.

Based in Herriman, Utah, USA.

Worked With

A 13+ Year Dedication to Helping Businesses - And Their Founders - Thrive Through Executive Administration

A versatile executive partner who thrives at the intersection of strategy and execution. As the trusted right hand to a fintech CEO, I've worn many hats—from de facto Chief of Staff to Company Secretary—all while keeping our fast-growing ship sailing smoothly. My colleagues know me as the person who can handle delicate situations with discretion, resolve workplace tensions before they escalate, and still have time to ensure our investors receive clear, compelling updates on our progress. What you won't see on my resume is how I bring warmth and personality to the workplace. I pride myself on being approachable, creating an environment where people feel comfortable sharing ideas, and injecting a bit of fun into even the most challenging days. I firmly believe that when people enjoy working together, innovation thrives.

Senior Executive Assistant to the CEO

ChargeZoom.com

Full-Time

March 2024 to April 2025

Based in Holiday, Utah, USA

Served as right hand to the CEO while functioning as de facto Chief of Staff and Secretary of the Company in this fast-growing fintech organization. Managed executive office operations including complex calendar coordination, high-level communications, and confidential matters with exceptional discretion. Led HR department functions, researching, comparing, and implementing entirely new healthcare benefits program and managing all aspects of employee administration including payroll duties, employee relations, and legal compliance. Handled employee onboarding and maintained employee records, conducted performance evaluations, and assisted in resolving workplace disputes. Oversaw financial department operations, resolving critical tax discrepancies and ensuring compliance. Maintained accurate balance sheets and profit & loss statements while ensuring compliance with GAAP standards. Served as Secretary of the Company, managing corporate records, board communications, and governance documentation. Spearheaded investor reporting processes and stakeholder communications, representing the executive office. Acted as strategic advisor to the CEO, identifying operational inefficiencies and implementing solutions that elevated company and employee performance. Bridged communication gaps between departments, facilitating cross-functional collaboration to achieve organizational objectives.Serve

Senior Executive Assistant to the CEO

ChargeZoom.com

Full-Time

March 2024 to April 2025

Based in Holiday, Utah, USA

Served as right hand to the CEO while functioning as de facto Chief of Staff and Secretary of the Company in this fast-growing fintech organization. Managed executive office operations including complex calendar coordination, high-level communications, and confidential matters with exceptional discretion. Led HR department functions, researching, comparing, and implementing entirely new healthcare benefits program and managing all aspects of employee administration including payroll duties, employee relations, and legal compliance. Handled employee onboarding and maintained employee records, conducted performance evaluations, and assisted in resolving workplace disputes. Oversaw financial department operations, resolving critical tax discrepancies and ensuring compliance. Maintained accurate balance sheets and profit & loss statements while ensuring compliance with GAAP standards. Served as Secretary of the Company, managing corporate records, board communications, and governance documentation. Spearheaded investor reporting processes and stakeholder communications, representing the executive office. Acted as strategic advisor to the CEO, identifying operational inefficiencies and implementing solutions that elevated company and employee performance. Bridged communication gaps between departments, facilitating cross-functional collaboration to achieve organizational objectives.Serve

Executive Assistant to CEO

Salesumentary.com

Full Time

Dec 2023 - March 2024

Bluffdale, Utah, USA

Managed executive scheduling and coordinated complex calendars to optimize time and productivity. Spearheaded project coordination initiatives, ensuring alignment across teams and timely completion of deliverables. Led software and system implementation projects, streamlining workflows and enhancing operational efficiency. Created and maintained critical documentation and reports to support decision-making and organizational goals. Planned and executed events, handling logistics and ensuring seamless execution. Maintained a high level of confidentiality while working with A-list clients, consistently demonstrating professionalism and discretion. Provided a polished and professional environment for high-profile clients, ensuring exceptional service and engagement. Acted as a gatekeeper for the CEO, utilizing high-level communication skills and assertiveness to manage access and prioritize competing demands. Oversaw and managed multiple projects, ensuring deadlines were met and objectives exceeded expectations.

Executive Assistant to CEO

Salesumentary.com

Full Time

Dec 2023 - March 2024

Bluffdale, Utah, USA

Managed executive scheduling and coordinated complex calendars to optimize time and productivity. Spearheaded project coordination initiatives, ensuring alignment across teams and timely completion of deliverables. Led software and system implementation projects, streamlining workflows and enhancing operational efficiency. Created and maintained critical documentation and reports to support decision-making and organizational goals. Planned and executed events, handling logistics and ensuring seamless execution. Maintained a high level of confidentiality while working with A-list clients, consistently demonstrating professionalism and discretion. Provided a polished and professional environment for high-profile clients, ensuring exceptional service and engagement. Acted as a gatekeeper for the CEO, utilizing high-level communication skills and assertiveness to manage access and prioritize competing demands. Oversaw and managed multiple projects, ensuring deadlines were met and objectives exceeded expectations.

Executive Assistant

Volition.com

Full-Time

Feb 2023 - Dec 2023

Lehi, Utah, USA

Optimized the CEO's calendar and scheduling to maximize productivity and ensure seamless time management. Led cross-functional project coordination, fostering collaboration and driving innovative outcomes. Developed and distributed detailed meeting agendas, captured actionable minutes, and ensured timely follow-up on deliverables. Introduced and implemented project management tools, improving team efficiency and streamlining workflows. Designed and led training programs for new hires, equipping them with proficiency in project management software and tools.

Executive Assistant

Volition.com

Full-Time

Feb 2023 - Dec 2023

Lehi, Utah, USA

Optimized the CEO's calendar and scheduling to maximize productivity and ensure seamless time management. Led cross-functional project coordination, fostering collaboration and driving innovative outcomes. Developed and distributed detailed meeting agendas, captured actionable minutes, and ensured timely follow-up on deliverables. Introduced and implemented project management tools, improving team efficiency and streamlining workflows. Designed and led training programs for new hires, equipping them with proficiency in project management software and tools.

International Portfolio & Brand Manager - Personal Care | Department Assistant & Jr. Project Coordinator

Young Living Essential Oils

Full Time - 2 Positions Over 4.2 Years

April 2016 - June 2020

Lehi, Utah, USA

2nd Position, Promoted after 2 years: Assisted in managing the Personal Care Product Portfolio for Young Living’s in various international markets, contributing to the success of this billion-dollar company. Oversaw existing products while identifying, developing, and supporting the global launch of new products. Collaborated cross-functionally with internal teams, vendors, and suppliers to develop effective launch strategies and comprehensive platforms for world-class product introductions. 1st Position: Provided high-level administrative support to the VP of Product Development, managing office operations and ensuring seamless coordination of tasks. Conducted competitive research and analysis to inform strategic decisions. Successfully managed projects in a fast-paced, cross-functional environment, ensuring timely and effective execution.

International Portfolio & Brand Manager - Personal Care | Department Assistant & Jr. Project Coordinator

Young Living Essential Oils

Full Time - 2 Positions Over 4.2 Years

April 2016 - June 2020

Lehi, Utah, USA

2nd Position, Promoted after 2 years: Assisted in managing the Personal Care Product Portfolio for Young Living’s in various international markets, contributing to the success of this billion-dollar company. Oversaw existing products while identifying, developing, and supporting the global launch of new products. Collaborated cross-functionally with internal teams, vendors, and suppliers to develop effective launch strategies and comprehensive platforms for world-class product introductions. 1st Position: Provided high-level administrative support to the VP of Product Development, managing office operations and ensuring seamless coordination of tasks. Conducted competitive research and analysis to inform strategic decisions. Successfully managed projects in a fast-paced, cross-functional environment, ensuring timely and effective execution.

Executive Assistant to CEO

Forever Green International, Inc.

Full Time

May 2015 - April 2016

Lindon, Utah, USA

Served as Executive Assistant and liaison to the CEO, COO, & VP of Sales Organized executive team meetings to ensure alignment and balance among C-level leaders. Supported the executive team by managing projects, coordinating meetings, travel arrangements, and agendas. Planned and executed events with precision and efficiency. Served as Executive Assistant and liaison to the CEO, COO, & VP of Sales Organized executive team meetings to ensure alignment and balance among C-level leaders. Supported the executive team by managing projects, coordinating meetings, travel arrangements, and agendas. Planned and executed events with precision and efficiency.

Executive Assistant to CEO

Forever Green International, Inc.

Full Time

May 2015 - April 2016

Lindon, Utah, USA

Served as Executive Assistant and liaison to the CEO, COO, & VP of Sales Organized executive team meetings to ensure alignment and balance among C-level leaders. Supported the executive team by managing projects, coordinating meetings, travel arrangements, and agendas. Planned and executed events with precision and efficiency. Served as Executive Assistant and liaison to the CEO, COO, & VP of Sales Organized executive team meetings to ensure alignment and balance among C-level leaders. Supported the executive team by managing projects, coordinating meetings, travel arrangements, and agendas. Planned and executed events with precision and efficiency.

Traditional & Continuing Education

Having graduated from traditional college, I also stay up to date on the changing tide of this world to stay competent, in the know, and in sync with what's valueable in today's economy.

Building The Hybrid PMO

Young Living Professional Development

Project Management Best Practice

February 2018

Building The Hybrid PMO

Young Living Professional Development

Project Management Best Practice

February 2018

Utah State University

Bachelors Degree

Business Development

Jan 2013 - Jan 2014

Utah State University

Bachelors Degree

Business Development

Jan 2013 - Jan 2014

College of Eastern Utah

Bachelor’s degree

Artificial Intelligence

2009 - 2011

College of Eastern Utah

Bachelor’s degree

Artificial Intelligence

2009 - 2011

Licenses, Certifications, and Advanced Learning

I take pride in staying at the cutting edge of my profession, whether it be advanced project management, AI Integration, Complex Financial Structures, or Board & Governance Policy

Asana Ambassador

Asana

Issued April 2024

Asana Ambassador

Asana

Issued April 2024

AI & LLM Professional

Claude

Issued Nov 2023

AI & LLM Professional

Claude

Issued Nov 2023

Board & Governance Policy

BrightByte

Issued Aug 2023

Board & Governance Policy

BrightByte

Issued Aug 2023

HR & Culture Professional

Culture

Issued Feb 2023

HR & Culture Professional

Culture

Issued Feb 2023

Professional Skills

In a world dominated by automation, AI, and fast-moving innovation, I pride myself on being both a technically proficient team member, while staying true to what makes organizations run smoothly: its people. So I focus on being great with the human relations side, whie also staying at the cutting edge of what's happening in tech.

Technology, Ai, and Implementation

ChaptGPT

Claude

Outlook Calendar

Data Visualization

Big Data Analytics

Predictive Modeling

Deep Learning

Data Mining

Statistical Inference

Hypothesis Testing

Data Cleaning

Executive Administration

Meeting Management

Machine Learning

Statistical Modeling

Data Visualization

Big Data Analytics

Predictive Modeling

Deep Learning

Data Mining

Statistical Inference

Hypothesis Testing

Data Cleaning

Human Resources

Strategic Planning

Business Analysis

Market Research

Financial Analysis

Problem-Solving

Project Management

Risk Assessment

Negotiation Skills

Honors & Awards

Even awards can be nice sometimes. We'll put these here if we need.

Business Innovation Award

Issued by CCRSolution

Consulting

Commending exemplary expertise in business consulting, driving innovative strategies and impactful outcomes.

Jul 2022

Business Innovation Award

Issued by CCRSolution

Consulting

Commending exemplary expertise in business consulting, driving innovative strategies and impactful outcomes.

Jul 2022

Data Science Excellence Award

Issued by Nexus

Data Science

Recognizing outstanding contributions in pioneering data-driven solutions and strategic insights.

Dec 2023

Data Science Excellence Award

Issued by Nexus

Data Science

Recognizing outstanding contributions in pioneering data-driven solutions and strategic insights.

Dec 2023

Recommendations & Endorsements

I cherish the relationships with the teams, leaders, and clients I've been able to serve over the last 13+ years. Here are just a few of them. They are so kind!

Jeff Chavez

Founder

Volition

For anyone looking to hire your next Snr. EA - I highly recommend Brittney! We absolutely would have kept her if circumstances had allowed us to. Schedule and interview with her and I am available as a reference at any time!

Jeremy Finlay

Founder

Salesumentary

Absolutely recommend Brittney for a lead Exec Admin / Chief of Staff roll. She helped us keep a very busy national production schedule running smoothly. Held proper discretion with high-level clients and big projects. Always over-communicated to keep internal teams / external client relationships healthy. Excellent team player. Abnormally technical. See my LOR. Available as a reference!

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Let's make a dent in the universe together, shall we.

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